Pricing, product vision, platform operations and AI — one case study each. Every one covers the mechanism, the numbers, and the trade-off I would make differently today.
A multi-agent AI system that turns relocation expert knowledge into scalable platform capability — with structured evaluation, retrieval-augmented generation, and human-in-the-loop deployment.
A multi-agent system that turns relocation expert knowledge into platform capability — retrieval, evaluation and human-in-the-loop.
Centralised vendor communication that cut response times in half and ended inbox fragmentation.
Repositioned a mid-market scheduling tool as an enterprise operations backbone — 80% revenue growth.
A flexible rate engine that unlocked U.S. market entry — 25% more license upgrades.